Many organizations struggle to scale support operations without slowing down service. Microsoft's internal HR team faced the same challenge and turned to Microsoft Copilot in Dynamics 365 Customer Service. The result: a 20% increase in case throughput, faster onboarding for support agents, and smarter routing of inquiries. This customer story showcases how generative AI is improving both employee experience and operational efficiency. Read and...
Managing data across on-premises systems and multiple clouds can leave agencies contending with silos, security gaps, and operational inefficiencies. This solution brief outlines how BlueXP provides unified control of storage and data services, simplifies management with AIOps-driven automation, and strengthens cyber resilience with integrated protection and monitoring tools. Download the solution brief to explore the benefits of unified data...
Higher ed research programs compete for funding, talent, and innovation outcomes — all of which depend on reliable access to large datasets. This customer story shows how Syracuse University used NetApp solutions to lower storage costs, improve performance, and create a unified data fabric that supports both operations and advanced research at scale. Read the story to learn how these strategies translate to stronger research results, and...
With Windows 10 support ending soon, businesses that stick with outdated PCs face rising security risks and productivity losses. This solution brief outlines the dangers of legacy devices and shows how Windows 11 Pro PCs offer built-in security, faster workflows, and smoother deployments. Download the brochure to see how a PC refresh can reduce vulnerabilities and streamline operations. Contact Abrahams Consulting LLC to assess your upgrade path...
"SD-Branch Customer Success Stories" is an eBook featuring real-world businesses of all sizes that are improving security, reducing complexity, and boosting network performance with Fortinet SD-Branch solutions. Get inspired by these customers' results for ideas on how your organization can follow their lead. Download the eBook today, and contact Abrahams Consulting LLC to discuss implementing an SD-Branch strategy that works for you.
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