1.0TechTonic Timeshttps://www.abrahamsconsulting.com/blogLexmark digitally transforms its service organization - TechTonic Timesrich600338<blockquote class="wp-embedded-content" data-secret="QQg4e5k0Ec"><a href="https://www.abrahamsconsulting.com/blog/lexmark-digitally-transforms-its-service-organization/">Lexmark digitally transforms its service organization</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.abrahamsconsulting.com/blog/lexmark-digitally-transforms-its-service-organization/embed/#?secret=QQg4e5k0Ec" width="600" height="338" title="“Lexmark digitally transforms its service organization” — TechTonic Times" data-secret="QQg4e5k0Ec" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script>
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Lexmark found it could reduce agent handling time in its call centers by 25 percent, create optimized service dispatch routes and improve technician efficiency by 20 percent. Read this customer story showing how they used @Microsoft Azure IoT to get a 360-degree view of their operations and complete a digital transformation that brings long-term success for their customers, partners and employees.