{"id":5081,"date":"2021-05-26T19:03:14","date_gmt":"2021-05-26T19:03:14","guid":{"rendered":"https:\/\/www.abrahamsconsulting.com\/blog\/?p=5081"},"modified":"2021-05-26T19:03:14","modified_gmt":"2021-05-26T19:03:14","slug":"leveraging-tech-to-improve-customer-experience-11-smart-techniques","status":"publish","type":"post","link":"https:\/\/www.abrahamsconsulting.com\/blog\/leveraging-tech-to-improve-customer-experience-11-smart-techniques\/","title":{"rendered":"Leveraging Tech to Improve Customer Experience: 11 Smart Techniques"},"content":{"rendered":"<p>The importance of customer experience has taken off in recent years. As competition becomes the norm in many digital and application spaces, the interaction that the consumer has with a company becomes more important. CX is vital in helping a company retain its customers and grow its customer base through organic referrals.  <\/p>\n<p>Luckily, technology offers several ways for businesses to improve their customer experience. In this article, 11 members of the Forbes Technology Council explain some techniques businesses can use to improve their customers&#8217; experience.<\/p>\n<p><a href=\"https:\/\/stuf.in\/b64pva\" target=\"_blank\" rel=\"noopener\">Read More&#8230;<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24\/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers&#8217; experience.<\/p>\n","protected":false},"author":2,"featured_media":5080,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1136],"tags":[],"class_list":["post-5081","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Leveraging Tech to Improve Customer Experience: 11 Smart Techniques - TechTonic Times<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.abrahamsconsulting.com\/blog\/leveraging-tech-to-improve-customer-experience-11-smart-techniques\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Leveraging Tech to Improve Customer Experience: 11 Smart Techniques - TechTonic Times\" \/>\n<meta property=\"og:description\" content=\"CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24\/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers&#039; experience.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.abrahamsconsulting.com\/blog\/leveraging-tech-to-improve-customer-experience-11-smart-techniques\/\" \/>\n<meta property=\"og:site_name\" content=\"TechTonic Times\" \/>\n<meta property=\"article:published_time\" content=\"2021-05-26T19:03:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.abrahamsconsulting.com\/blog\/wp-content\/uploads\/2021\/05\/smb-c4-w6-leadership-thumb-png.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Angela Gibson\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Angela Gibson\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.abrahamsconsulting.com\/blog\/leveraging-tech-to-improve-customer-experience-11-smart-techniques\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.abrahamsconsulting.com\/blog\/leveraging-tech-to-improve-customer-experience-11-smart-techniques\/\"},\"author\":{\"name\":\"Angela Gibson\",\"@id\":\"https:\/\/www.abrahamsconsulting.com\/blog\/#\/schema\/person\/2af41230f21d0cfc614be7ffd1cbcdad\"},\"headline\":\"Leveraging Tech to Improve Customer Experience: 11 Smart Techniques\",\"datePublished\":\"2021-05-26T19:03:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.abrahamsconsulting.com\/blog\/leveraging-tech-to-improve-customer-experience-11-smart-techniques\/\"},\"wordCount\":94,\"image\":{\"@id\":\"https:\/\/www.abrahamsconsulting.com\/blog\/leveraging-tech-to-improve-customer-experience-11-smart-techniques\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.abrahamsconsulting.com\/blog\/wp-content\/uploads\/2021\/05\/smb-c4-w6-leadership-thumb-png.png\",\"articleSection\":[\"Technology\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.abrahamsconsulting.com\/blog\/leveraging-tech-to-improve-customer-experience-11-smart-techniques\/\",\"url\":\"https:\/\/www.abrahamsconsulting.com\/blog\/leveraging-tech-to-improve-customer-experience-11-smart-techniques\/\",\"name\":\"Leveraging Tech to Improve Customer Experience: 11 Smart Techniques - 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