{"id":5111,"date":"2021-05-28T19:01:06","date_gmt":"2021-05-28T19:01:06","guid":{"rendered":"https:\/\/www.abrahamsconsulting.com\/blog\/?p=5111"},"modified":"2021-05-28T19:01:06","modified_gmt":"2021-05-28T19:01:06","slug":"how-starbucks-is-using-ai-to-improve-the-customer-experience","status":"publish","type":"post","link":"https:\/\/www.abrahamsconsulting.com\/blog\/how-starbucks-is-using-ai-to-improve-the-customer-experience\/","title":{"rendered":"How Starbucks is using AI to improve the customer experience"},"content":{"rendered":"<p><iframe width=\"560\" height=\"315\" src=\"\/\/www.youtube.com\/embed\/7_GpgSpaKTg\" frameborder=\"0\" allowfullscreen><\/iframe><br \/>\n    At Microsoft&#8217;s Build conference, Starbucks showed how artificial intelligence is helping them better predict what customers may be in the mood for by considering such factors such as weather, location, and user preferences.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The foundation of any customer interaction is making a human connection. From smart coffee machines to personalized menu suggestions, AI will make your next trip to Starbucks the best it can be. Learn how in this video from the Microsoft Build Conference:<\/p>\n","protected":false},"author":2,"featured_media":5110,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1139,1136],"tags":[],"class_list":["post-5111","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft","category-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How Starbucks is using AI to improve the customer experience - TechTonic Times<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.abrahamsconsulting.com\/blog\/how-starbucks-is-using-ai-to-improve-the-customer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How Starbucks is using AI to improve the customer experience - TechTonic Times\" \/>\n<meta property=\"og:description\" content=\"The foundation of any customer interaction is making a human connection. 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